Last-mile delivery is the key customer satisfaction driver in a logistics and supply chain business. It directly impacts profitability as it is the most time-consuming, expensive, and unpredictable part of the entire process. Tight delivery schedules, varying fuel costs, and limited control over delivery teams make managing last-mile delivery complex. Challenges faced by last-mile logistics and delivery businesses 1. Managing delayed deliveries: Late deliveries ruin … Continue reading ­Route optimization to address last-mile logistics and delivery challenges